FAQ: How To Reconnect Arlo Camera?

To connect your Arlo camera to your 2.4GHz WiFi Router:

  1. Launch the Arlo app on iOS or Android.
  2. Tap or click Settings My Devices.
  3. Select your Arlo camera.
  4. Scroll to the bottom of the Device Settings screen, and tap or click Remove Device.
  5. From the Devices screen, tap or click Add New Device, and select your camera.

How do I get my Arlo camera back online?

Log out of the Arlo app on your mobile device or web browser and log back in again. If your camera still appears offline in the Arlo app, visit Arlo Support to speak with an expert. The LED blinks blue and purple. The camera is connecting to the network and the cloud.

How do I reconnect a disconnected Arlo camera?

If your camera is offline after you switched to a new router or made changes to your Internet network, press and release the Sync button on the Arlo SmartHub or base station. The Internet LED blinks for 10 seconds, then your Arlo camera resumes normal operation.

How do I reconnect my Arlo camera to my base station?

Bring the camera within one to three feet (30 to 100 centimeters) of the base station. Sync the camera to the base station: If you are using an Arlo base station, press the Sync button on the side or on the back of the base station for about two seconds and then release the button.

How do I reactivate my Arlo camera?

To reactivate a camera:

  1. Launch the Arlo app or log in to your Arlo account at my.arlo.com.
  2. Tap or click Settings > Subscription > Manage Camera Status.
  3. Under Inactive Cameras, tap or click and hold the three lines next to the camera that you want to reactivate.
  4. Drag the selected camera to the Move camera here field.
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Why is my Arlo go camera not connecting?

Unplug your Arlo Go camera, remove the battery, reinsert the battery, and notice the camera LED behavior when the door is closed. If your camera is still offline, try moving it to an area with better mobile coverage. If that does not work, you might need to reset your Arlo Go camera and set it up again.

Why is my Arlo not connecting?

Make sure that your router is powered on. If the Internet LED lights solid amber, your base station is connected to your router, but is unable to connect to the Arlo cloud server. If the Internet LED lights green, perform a factory reset on your base station and try the installation process again.

How do I reconnect my Arlo WiFi?

To connect your Arlo camera to your 2.4GHz WiFi Router:

  1. Launch the Arlo app on iOS or Android.
  2. Tap or click Settings > My Devices.
  3. Select your Arlo camera.
  4. Scroll to the bottom of the Device Settings screen, and tap or click Remove Device.
  5. From the Devices screen, tap or click Add New Device, and select your camera.

What is the sync button on Arlo base station?

If the blue LED is blinking rapidly, your camera is syncing with the base station. If you’re using a Arlo Wire-Free, Arlo Pro Wire-Free, Arlo Pro 2 Wire-Free, or Arlo Go camera, press the Sync button on the top of the camera. If the blue LED is blinking rapidly, your camera is syncing with the base station.

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What does blinking orange light on Arlo camera mean?

The camera’s batteries are low. Fast blinking amber. The camera failed to sync with the SmartHub or base station.

How do you activate Arlo?

If you do not have an Arlo account, download the Arlo app for iOS or Android or visit my. arlo.com and tap or click the + icon. If you already have an Arlo account, launch the Arlo app or log in to my.arlo.com and tap or click Add Device. Select Arlo Go. Tap or click Continue.

How do I reconnect my Arlo after a power outage?

Be sure to restart your network in this sequence:

  1. Turn off and unplug the modem.
  2. Turn off the modem router and computers.
  3. Plug in the modem and turn it on. Wait 2 minutes.
  4. Turn on the modem router and wait 2 minutes.
  5. Turn on the computers.

How do I reinstall Arlo?

If you would like to factory reset and reinstall, remove all devices from Settings > My Devices. This will factory reset the base station and allow it to be claimed again by clicking “Add Device”.

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