Look at the image of the camera in Settings, My Devices, your cameras. You can see the white or black ring around the front plate there.
How do I know what Arlo camera I have?
Tap or click Settings > My Devices. Select an Arlo device. Tap or click Device Info. The serial number and firmware version display.
How do I know if I have Arlo Pro or Pro 2?
I don’t see any markings on the outside but when I take out the battery there is a sticker under the battery and just above the bar code “Arlo Pro 2” is printed. Check inside your camera and see if there is a sticker.
What are the different types of Arlo cameras?
The Arlo Ultra, Pro 3, Pro 2, Pro and original Arlo camera all need a hub to connect to and all run through the same Arlo app, meaning you can mix and match your system, alongside Arlo’s standalone cameras – the Q, the Ultra 2, Pro 4, Arlo Essential and Arlo Essential Indoor – which will connect directly to Wi-Fi.
Can you mix and match Arlo cameras?
Yes. It is possible to mix all the old and new versions of the Arlo cameras to create one unit and expand your horizon. You can connect up to five Arlo cameras on one base station or the smart hub. Note that the Arlo camera works only with the other versions of the Arlo devices and cameras.
How do I get my Arlo to record?
Tap or click the pencil icon next to Record video. If Record Video is not selected, you cannot edit recording length. Select Record until activity stops (up to 300 sec) or select Record for a fixed length of time and move the slider to your preferred recording length. Tap or click Save.
How do I sync my Arlo camera?
Press the Sync button on top of the camera for about two seconds and then release the button. A blue LED on the camera blinks rapidly to confirm sync. If the LED on the camera blinks amber, the sync is not successful. You must repeat the sync process.
What is the difference between the Arlo and Arlo pro?
Arlo Pro offers the same features as the Arlo basic camera with the biggest difference being the 1080p resolution. The Pro also allows for both CVR and the use of Activity Zones. Arlo Pro also has the Look Back feature that offers three-seconds of buffering.
Will Arlo Pro 4 work with old base station?
Yes, Arlo Pro Cameras are backwards compatible and will sync to your Arlo Wire-Free base station. For more information on Arlo Pro, see here: Arlo Pro The world’s first and only 100% wire-free, weatherproof, rechargeable HD smart security cam Ok, so it will work with the old base station.
Do all Arlo cameras work with all base stations?
Yes, Arlo Pro and Arlo Pro 2 Wire-Free cameras work with your existing Arlo base station.
How do I connect my Arlo camera without a base station?
From the Devices screen, tap or click Add New Device, and select your camera. If Arlo detects a SmartHub or base station, tap or click Connect without SmartHub or Connect without a Base Station. Follow the in-app instructions to connect your camera or doorbell directly to a 2.4 GHz WiFi network.
How many Arlo cameras can you have for free?
How many cameras does Arlo support if I don’t have an Arlo Smart subscription? If you don’t have an Arlo Smart subscription, Arlo supports five cameras. However, if you purchase one of the following kits, the service plan supports six cameras: Arlo HD Security System with 4 Arlo Wire-Free and 2 Arlo Q cameras (VMK3500)
Why does my Arlo camera battery drain so fast?
If you have a noisy WiFi environment, your Arlo camera battery might drain faster because your camera has to work harder to communicate with the base station. For best results, position your Arlo cameras at least 6.5 feet (2 meters) away from each other and from other WiFi-enabled devices.
How many cameras can I have on my Arlo system?
The Basic plan allows you to have up to five cameras on your account. The Premier plan allows a maximum of 10 cameras, and the Elite plan allows a maximum of 15 cameras.
What Arlo cameras are compatible with my base station?
The Arlo base stations with siren are compatible with Arlo Ultra, Pro 3, Pro 3 Floodlight Camera, Pro 2, Pro, Wire-Free, Video Doorbell, and Audio Doorbell. Compatible with: Arlo Ultra, Ultra 2, Essential wire-free, Pro 3, Pro 3 Floodlight Camera, Pro 2, Pro, Wire-Free, Video Doorbell, and Audio Doorbell.