Question: Why Is My Lorex Camera Offline On My Phone?

If a connected camera is showing as Offline on your NVR, it could be related to an issue with the internal settings of your NVR or a cable connection problem. If the offline camera is connected directly to the back of your NVR, check the port connections.

How do I get my Lorex camera back online?

Reconnect your device to the Lorex Home app. To reconnect to the Lorex Home app, launch the Lorex Home app > tap Settings > Wireless Network > then follow your device’s on-screen connection guide.

Why does my camera say offline?

There are several reasons why your camera may be offline, including a depleted battery, high bandwidth usage, updated router settings, or wireless interference. The camera is designed to automatically re-connect once there is internet available. The camera should turn on as soon as the power cable is connected.

How do I get my security camera back online?

The very first thing to try in order to get your camera back online is to disconnect it from the power source. Unplug the camera and let it sit for a few minutes and after a few minutes have passed, plug the camera back in.

Why is my Lorex not connecting?

If the Lorex Cloud app is not connecting to your cameras, it may be due to a pending firmware update on your recorder. If no newer firmware version is available, please reboot your recorder and wait approximately 10 minutes before attempting to connect with Lorex Cloud again.

Why is my Lorex camera not working?

Verify the camera is firmly connected to the power adapter, and the power adapter is connected to a functional outlet. Cover the camera lens. If the camera’s image displays when using a new port, try the initial port again, reconnecting may trigger camera video feed display. Try a different BNC or Ethernet cable.

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Why is my camera not connecting to WiFi?

Forget all WiFi networks, restart your phone/tablet, then reconnect to your 2.4 GHz network. On iOS: In the Settings app, tap General > Reset > Reset Network Settings. On Android: In the Settings app, tap General management or System, tap Reset or Reset Options > Reset Network Settings. Confirm the reset.

Why wont my surveillance camera connect to WiFi?

If there is a bad reach, the IP camera can’t find your WiFi signal, and it cannot connect to the WiFi. The IP camera should not be too far from the router. Check the distance between the IP camera and the router. Login the security camera software and head to the WiFi Settings.

Why are my security cameras not working?

Reboot the device. Rebooting your security camera will release its cache to flush, re-calibrate the settings, and revise connections. Directly unplug the security camera from its power supply then wait for a few seconds before plugging it again. This will reboot it.

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